Before you do anything: check your current contract
Find your contract end date. Most broadband contracts have a minimum term, so it is worth checking where you stand before making changes. Knowing your end date helps you plan ahead.
Find out what is actually available at your address
Do not make decisions based on nationwide TV adverts. What is available depends entirely on your specific postcode and the networks that serve your street. Pop Telecom checks multiple network providers simultaneously and shows you every available option at your address.
Sign up with your new provider
Once you have decided, sign up. From this point, your new provider takes the wheel. They will arrange the transfer from your current provider, and you usually will not need to call your old provider to cancel, as One Touch Switching handles this automatically.
What happens to your old connection?
Your existing service normally stays live right up until your new connection activates. In a well-managed switch, the transition happens with minimal or no downtime.
